When Water Won't Wait — Neither Do We
It's 2 AM. You hear water rushing behind the wall. You step into the hallway and your socks are soaked. By the time you find the shutoff valve, the living room carpet is floating. This isn't a "call tomorrow" problem. This is a right-now problem. And that's exactly when we answer.
GB Plumbing provides true 24/7 emergency plumbing response — not an answering service that takes a message for Monday. When you call (650) 235-6443 at any hour, a plumber answers. We dispatch immediately. Average arrival time: 20-45 minutes anywhere on the Peninsula. Because every minute water runs unchecked costs hundreds in damage.
"Pipe burst in our ceiling at 1:30 AM on a Sunday. Water pouring onto our hardwood floors. I called GB and a plumber was here by 2:15. He shut it down, made the repair, and saved our floors from being destroyed. I can't imagine what would have happened if we'd waited until Monday."
— Burlingame homeowner, Ray Park neighborhood ★★★★★
Emergencies We Handle — Day or Night
While You Wait: How to Minimize Damage
We're on our way. Here's what you can do right now to reduce damage until we arrive:
Shut Off the Water
Find your main water shutoff valve — usually near the front of the house where the water meter is, or in the garage. Turn it clockwise until it stops. No water flowing = no more damage accumulating.
Turn Off the Water Heater
If water is off at the main, turn off your water heater to prevent it from overheating without water flowing through it. Gas heaters: set to "pilot." Electric: flip the breaker.
Move Valuables Up
Get electronics, documents, family photos, and anything irreplaceable off the floor and above the water level. Even a few minutes of standing water ruins hardwood and soaks into drywall.
Document for Insurance
Take photos and video of the damage and the source of the leak before cleanup. Your insurance company will need this documentation for claims. We also provide repair documentation.
"Sewer backed up through our shower drain on Thanksgiving Day with 15 guests in the house. Called GB expecting an answering machine. A real plumber answered, was here in 35 minutes, cleared the main line, and we were back in action before dessert. Literally saved Thanksgiving."
— San Mateo homeowner, Hayward Park ★★★★★
Why GB Plumbing for Emergencies?
Not all "24/7" plumbers are equal. Here's what makes our emergency response different:
Real Plumber Answers the Phone
No answering service. No "we'll call you back." When you dial (650) 235-6443 at 3 AM, a licensed plumber answers and dispatches immediately. That's the GB Plumbing standard — because emergencies don't leave voicemails.
Fully Stocked Truck = One-Trip Fix
Our emergency vehicles carry parts for 90% of common emergencies — copper fittings, PVC, couplings, valves, water heater components, drain equipment. We fix it on the first trip, not a "temporary patch until Monday" approach.
Upfront Pricing Before We Start
Even at 2 AM, we tell you the cost before we begin. No exploiting your desperation with inflated "emergency" markups. Fair, honest pricing that you approve before a single wrench turns.
"Water heater tank split open at 5 AM — 50 gallons flooding the garage and heading toward the house. GB was here in 20 minutes, shut everything down, and had a new water heater installed by noon the same day. From disaster to hot showers in 7 hours. Incredible response."
— Millbrae homeowner, Meadows neighborhood ★★★★★
Response Times by Area
Based in Burlingame, we reach neighboring cities fast:
- Burlingame: 10-20 minutes
- Hillsborough: 10-20 minutes
- San Mateo: 15-25 minutes
- Millbrae: 15-25 minutes
- San Bruno: 20-30 minutes
- Daly City: 25-40 minutes
- San Francisco (south): 30-45 minutes
Times are averages during non-rush hours. During heavy traffic, add 10-15 minutes. We always take the fastest available route.
If It's Happening Right Now — Call, Don't Fill Out a Form
For active emergencies with water flowing, call immediately. The form is for non-urgent requests. Every minute matters when water is running.
Every Minute Counts. We Answer Every Time.
Water damage costs $5-$10 per minute when left unchecked. A 30-minute faster response can save $300+ in damage. GB Plumbing responds faster because we're your neighbors — based right here in Burlingame.
(650) 235-6443 — 24/7